"Melissa is the best of both sides of the leadership coin—a rarity, and worth the investment—extremely strong at building brands and extremely strong at building culture.
I'm a big subscriber to 'clarity is kind,' in the wise words of Brené Brown: if you want clarity, cohesiveness, narrative, platform, and impact across all the things (which, let's be honest, every leader does), then you should work with Melissa.
In six months, through the right work—the brutal, beautiful messiness, the tough questions, the whys, the what-fors—Melissa led us to craft both a five-year business strategy and culture work with clear mindsets and ways of working.
She essentially took the keys to the castle, made a copy, and handed them to us. That enabled me, as a leader, to lead with impact, empathy, and clarity. The biggest gift anyone can give."